Microsoft 365? Good and Bad

6 great benefits with M365 and 6 problems to look out for 
1300 INTECH | Your Business IT Support Partner | Microsoft 365

No Surprises Here with Microsoft 365

Struggling with outdated software? Finding it hard to keep teams in sync? Welcome to our Microsoft 365 Hub! Yes, Microsoft 365 is a game-changer, no doubt, but it's also a bit of a beast to master. We're here to make sure you know exactly what's in store before you jump in. Because at the end of the day, we're on your side, rooting for your success.

What Microsoft 365 Can Do For You


Microsoft 365 lets you carry your office wherever you go. Your emails, calendars, and documents are now as mobile as you are, ready on any device. And, cloud-based files allow for real-time collaboration, creating a super-efficient collaborative environment for both office and remote workers.


Office 365 offers a suite of productivity tools including Word, Excel, and PowerPoint. These powerful applications are now enhanced with AI and cloud capabilities, streamlining tasks and creating a productive work environment for your teams, no matter where they are. It's never been easier to get work done.


Enhanced communication is a key benefit of Microsoft 365. Tools like Teams integrate chat, video calls, and meetings, connecting employees very efficiently. This unified communication system built around M365 simplifies interactions, making it easier for small businesses to stay connected with customers and employees.


Microsoft 365 saves on expensive hardware and software maintenance. The subscription model includes updates and support, reducing overall IT costs and making budgeting a breeze. For small businesses, this means a lower total cost of ownership and a better allocation of resources, not to mention savings in efficiency.


Security is paramount in Microsoft 365, with built-in features like threat detection and anti-malware. This robust security framework protects sensitive data, giving small businesses peace of mind that their information is safeguarded against general cyber attacks and threats.


With Microsoft 365, small businesses can easily scale their operations up, down and sideways. As your business grows, you can add more users or services without significant upfront costs or big commitments. This pay-as-you-go model ensures you only pay for what you need.

Keep In Mind

Subscription Costs

The license fees can add up, especially for larger organisations, so keep an eye on who needs what kind of license to protect your budget. 

Internet Dependent

No internet means no access to your files in Microsoft 365. If this is a problem, you need to ensure you're running the best internet available, with failover option.

Learning Curve

It's a feature-rich platform, and that means some users might need time and/or training to get fully acquainted. Adding new features progressively will help.

Data Management

Cloud security is great, but it also means you should be cautious with data handling. Avoid storing sensitive data in the cloud, unless you are certain it is well-protected.

Limited Customisation

While Microsoft 365 offers versatility, undertaking certain customisations can be difficult, or even impossible, so aome adjustments may be needed to accomodate this deficiency.

Limited Support

While Microsoft does provides support, they can be slow, and resolving complex issues may require additional external IT support from a group such as 1300 INTECH, adding to costs.

1300 INTECH | Your Business IT Support Partner | Microsoft 365

Why We're Telling You This

Our customer relationship mantra is trust built on transparency. We want you to leverage Microsoft 365 to its full potential, and that requires knowing the pros and cons upfront. Sometimes, the fit might not be perfect, and that's okay. At 1300 INTECH, our job is to guide you to the best solution for your business - Microsoft 365 or otherwise. 

So Where to Go with Microsoft 365, Yes or No? We Can Help.

Choosing Microsoft 365 is a big step, and our job is to make it easier. Remember, our service doesn't stop at set-up; we're here to help with training and support, and to help your business thrive. 
Get in touch - we deliver straight-up, honest advice all the way, to help you find the right tech solution. 

Contact Us

One of our Directors will help you to understand what we can offer to help achieve your business goals.