VoIP Phone Systems for Small Business Owners

Say 'Hello' to Magic Phones® – Smarter VoIP for Small Businesses
Make cheaper, faster, and more reliable phone calls today with Magic Phones® — our VoIP solution built for growing Australian businesses. Connect your business line to the internet and enjoy unlimited, crystal-clear calls nationwide at a fraction of your usual phone bill.
Unlike traditional phone systems that require costly hardware and ongoing maintenance, Magic Phones® run in the cloud and scales as you grow.
Whether you're starting fresh or already using VoIP, 1300 INTECH makes it easy with expert setup, responsive support, and full compatibility with Microsoft Teams, 3CX, and FreePBX.
Free No-Obligation Friendly chat

What is VoIP? Why is it the future of modern Australian businesses?
Voice over Internet Protocol (better known as VoIP) is a technology that allows you to make and take phone calls instantly using the internet.
VoIP phone systems function just like traditional ones, although much simpler to operate, more cost-effective to install, and cheaper to use.
Most importantly, VoIP provides small businesses with much-needed flexibility. With an internet connection, you can make or receive business calls using your mobile, laptop, or PC — no landline required!
Why More Small Businesses Are Making the Switch
In today’s fast-moving world, your business phone system should work for you — not slow you down and cost you money. That’s why businesses are choosing Magic Phones®: A smarter, simpler way to stay connected, collaborate effortlessly, and scale with confidence. Whether you’re in the office, remote, or on the go, Magic Phones® deliver the features, flexibility, and support modern teams need to thrive.
Smarter Features for Modern Teams
✓ Unlimited local & national calls
✓ Auto-attendant (virtual receptionist)
✓ Voicemail-to-email & call forwarding
✓ Microsoft Teams & 3CX integration
✓ Mobile and desktop softphone apps
Quick Setup. Seamless Porting
We handle the technical side of your VoIP service. From porting numbers to device setup, so you can stay focused on running your business.
No Lock-In Contracts, No Hidden Fees
We believe in earning your business month-to-month. Transparent pricing and predictable costs help you budget with confidence.
Australian Support That Gets It
Talk to real humans who understand local small business needs. We're here when you need us, not when it's convenient.
VoIP vs Traditional Landline Comparison
Not all phone technologies are created equal. If you're weighing up traditional business phone systems against modern VoIP solutions, this side-by-side comparison highlights the key differences—so you can make a smart, future-ready choice that fits your business needs.
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Magic Phones® offers a simpler and cheaper alternative to traditional phone systems
Access Responsive IT Support
Need help with your new VoIP phone system? Our IT experts are ready to assist you both remotely and on-site.
Cut Overheads Without Cutting Corners
Save big on business calls nationwide. Switch to our modern VoIP system and experience much lower call charges without compromising quality.

Clearer conversations. Greater reliability
No professional business should suffer through crackly calls or unreliable connections — it’s frustrating for you and your customers.
With Magic Phones®, you get modern VoIP technology built for clarity and consistency. Whether you're using 3CX, Microsoft Teams, or FreePBX, enjoy crisp, uninterrupted calls from anywhere with a stable internet connection.
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Your own IT Department — minus the overhead
When phones go down, every minute counts. Waiting hours for a callback from your IT provider isn't just frustrating — it's lost revenue.
At 1300 INTECH, we treat VoIP downtime like a business emergency. Our local Help Desk is fast, friendly, and knows VoIP inside out — from call dropouts and audio issues to troubleshooting Microsoft Teams, 3CX, and FreePBX features.
And if you're in the Melbourne Metro Area, we offer rapid-response on-site support. We'll have a technician at your door within four hours, often sooner.
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Smart, Scalable VoIP for Small Business
Traditional phone systems are costly, clunky, and hard to maintain. Magic Phones® offer a streamlined, budget-friendly alternative with minimal capital costs, fewer moving parts, and local, responsive support.
You’ll benefit from advanced business phone system features like call forwarding, voicemail-to-email, call recording, and flexible call routing—designed to keep your team connected and professional.
And no need to worry about switching - installation can be done in parallel with your existing system to minimise downtime. Most setups are completed within a day, with configurations tailored to suit your workflow.
Let’s Get Your Business Talking Smarter
Ditch the high costs, clunky systems and rubbish support. Speak with one of our IT experts to explore VoIP solutions to suit your business. Seamless, scalable, and ready when you are.
✓ Unlimited local & national calls
✓ Virtual receptionist (auto-attendant)
✓ Voicemail-to-email & smart call routing
✓ Integration with Microsoft Teams & 3CX
✓ Mobile and desktop apps for true flexibility
Book your free 15-minute consult today—with no pressure, just practical advice.
Why Business Owners in Melbourne Choose 1300 INTECH
'As a boutique accounting firm, our operations depend heavily on seamless and secure computer systems. We've been fortunate to partner with 1300 INTECH for some years now for our IT needs, and their service has been nothing short of exceptional.
We highly recommend 1300 INTECH to any business seeking reliable and proactive IT support. Their professionalism, responsiveness, and commitment to client satisfaction make them an invaluable partner.'
Paul R.
Owner | Think Accountants
'I have been working with 1300 INTECH for over 16 years as they have been the provider of IT support for our organisation, South East Volunteers (SEV). We are a non-profit organisation and as such money can be a bit on the tight side. 1300 INTECH have taken that into consideration and have provided us with first class service that we can afford.
I cannot recommend Emmanuel and his team at 1300 INTECH highly enough and I am extremely grateful for the service they have provided for us in the past and will continue to provide us into the future.'
Shirlene S.
Manager | Southeast Volunteers
'Emmanuel and his team have been integral to BPD Community Victoria for several years now. Their support is consistently swift and professional, offering reassurance that help is always just an email or phone call away. Their patience and dedication are impressive, never making anyone feel inadequate. We're incredibly grateful for their unwavering assistance and commitment to our community’s operational well-being.'
Julie O.
Manager | BPD Community Victoria
'We have had the pleasure of working with INTECH for over 10 years. They are a professional company that is always available to sort out all our IT issues immediately. Over the years we have worked with many of their specialists, and they all have been so friendly, knowledgeable, and helpful, they always find a solution to every issue we have had.
Their advice and help over the years have been invaluable and we can highly recommend them.'
Sharon B.
Manager | Chess Ideas
'We have used INTECH for well over a decade and always feel supported by them. Whether by phone or email, they are quick to respond and resolve any issues. They look after our company from start to finish, from setting up of our technology, monitoring and maintenance, problem resolution, and advice. We are very grateful for the high level of service that INTECH provide to us.'
Emily D.
CFO | Anchormark





Frequently-Asked Questions (FAQ) About Our VoIP Services
While you can manage your own VoIP system, it requires a robust IT infrastructure and expertise. Due to the complexity and technical demands, we recommend letting 1300 INTECH handle the deployment and maintenance of your VoIP phone systems. If you prefer to manage your own system, our IT Help Desk is always available to provide assistance.

Get Started on Your VoIP Phone Service Today
Have some questions before switching over to a VoIP phone system? Reach out to us by clicking the button below. If you prefer a quicker response, call us at 1300-468-324. Our IT Help Desk will be happy to assist you.
Free No-Obligation Friendly chat