VoIP Phone Systems for Small Business Owners

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Say 'Hello' to Magic Phones® – Smarter VoIP for Small Businesses

Make cheaper, faster, and more reliable phone calls today with Magic Phones® — our VoIP solution built for growing Australian businesses. Connect your business line to the internet and enjoy unlimited, crystal-clear calls nationwide at a fraction of your usual phone bill.

Unlike traditional phone systems that require costly hardware and ongoing maintenance, Magic Phones® run in the cloud and scales as you grow.

Whether you're starting fresh or already using VoIP, 1300 INTECH makes it easy with expert setup, responsive support, and full compatibility with Microsoft Teams, 3CX, and FreePBX.

Free    No-Obligation  Friendly chat

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What is VoIP? Why is it the future of modern Australian businesses?

Voice over Internet Protocol (better known as VoIP) is a technology that allows you to make and take phone calls instantly using the internet. 

VoIP phone systems function just like traditional ones, although much simpler to operate, more cost-effective to install, and cheaper to use.

Most importantly, VoIP provides small businesses with much-needed flexibility. With an internet connection, you can make or receive business calls using your mobile, laptop, or PC — no landline required!

Why More Small Businesses Are Making the Switch

In today’s fast-moving world, your business phone system should work for you — not slow you down and cost you money. That’s why businesses are choosing Magic Phones®: A smarter, simpler way to stay connected, collaborate effortlessly, and scale with confidence. Whether you’re in the office, remote, or on the go, Magic Phones® deliver the features, flexibility, and support modern teams need to thrive. 

Smarter Features for Modern Teams

Unlimited local & national calls
Auto-attendant (virtual receptionist)
Voicemail-to-email & call forwarding
 Microsoft Teams & 3CX integration
Mobile and desktop softphone apps

Quick Setup. Seamless Porting

We handle the technical side of your VoIP service. From porting numbers to device setup, so you can stay focused on running your business.

 

No Lock-In Contracts, No Hidden Fees

We believe in earning your business month-to-month. Transparent pricing and predictable costs help you budget with confidence.

 

Australian Support That Gets It

Talk to real humans who understand local small business needs. We're here when you need us, not when it's convenient.

 

VoIP vs Traditional Landline Comparison

Not all phone technologies are created equal. If you're weighing up traditional business phone systems against modern VoIP solutions, this side-by-side comparison highlights the key differences—so you can make a smart, future-ready choice that fits your business needs.


Feature / Benefit


Magic Phones® (VoIP)


Traditional Phone Systems (PSTN/PBX)


Monthly Cost


Low, flat-rate with unlimited calls

 


High, with per-minute call charges


Setup & Hardware


Cloud-based, minimal equipment

 


On-premise hardware and costly install


Scalability


Add lines/users instantly

 


Complex and expensive to scale


Remote Work Friendly


Yes – mobile & desktop apps

 


Limited or no remote access


Features Included


Auto-attendant, voicemail-to-email, call forwarding, MS Teams/3CX integration


Often extra or unavailable

 


Contract Terms


Month-to-month, no lock-in

 


Often 12–36 month contracts


Support


Local, expert support from 1300 INTECH


Varies by telco provider

 


Maintenance


Included in subscription

 


You manage or pay extra for servicing

 

Magic Phones® offers a simpler and cheaper alternative to traditional phone systems

Experience High-Quality Calls

There's no room for static or dropped calls in our VoIP phone service. Enjoy crystal-clear calls hosted securely in the cloud.

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Access Responsive IT Support

Need help with your new VoIP phone system? Our IT experts are ready to assist you both remotely and on-site.

Learn more →

Cut Overheads Without Cutting Corners

Save big on business calls nationwide. Switch to our modern VoIP system and experience much lower call charges without compromising quality.

Learn more →

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Experience High-Quality Calls

Clearer conversations. Greater reliability

No professional business should suffer through crackly calls or unreliable connections — it’s frustrating for you and your customers.

With Magic Phones®, you get modern VoIP technology built for clarity and consistency. Whether you're using 3CX, Microsoft Teams, or FreePBX, enjoy crisp, uninterrupted calls from anywhere with a stable internet connection.

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Access Responsive IT Support

Your own IT Department — minus the overhead

When phones go down, every minute counts. Waiting hours for a callback from your IT provider isn't just frustrating — it's lost revenue.

At 1300 INTECH, we treat VoIP downtime like a business emergency. Our local Help Desk is fast, friendly, and knows VoIP inside out — from call dropouts and audio issues to troubleshooting Microsoft Teams, 3CX, and FreePBX features.

And if you're in the Melbourne Metro Area, we offer rapid-response on-site support. We'll have a technician at your door within four hours, often sooner.

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Cut Overheads Without Cutting Corners

Smart, Scalable VoIP for Small Business

Traditional phone systems are costly, clunky, and hard to maintain. Magic Phones® offer a streamlined, budget-friendly alternative with minimal capital costs, fewer moving parts, and local, responsive support.

You’ll benefit from advanced business phone system features like call forwarding, voicemail-to-email, call recording, and flexible call routing—designed to keep your team connected and professional.

And no need to worry about switching - installation can be done in parallel with your existing system to minimise downtime. Most setups are completed within a day, with configurations tailored to suit your workflow.

Let’s Get Your Business Talking Smarter

Ditch the high costs, clunky systems and rubbish support. Speak with one of our IT experts to explore VoIP solutions to suit your business. Seamless, scalable, and ready when you are.

 ✓ Unlimited local & national calls
 ✓ Virtual receptionist (auto-attendant)
 ✓ Voicemail-to-email & smart call routing
 ✓ Integration with Microsoft Teams & 3CX
 ✓ Mobile and desktop apps for true flexibility

Book your free 15-minute consult today—with no pressure, just practical advice.

'As a boutique accounting firm, our operations depend heavily on seamless and secure computer systems. We've been fortunate to partner with 1300 INTECH for some years now for our IT needs, and their service has been nothing short of exceptional.

We highly recommend 1300 INTECH to any business seeking reliable and proactive IT support. Their professionalism, responsiveness, and commitment to client satisfaction make them an invaluable partner.'

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Paul R.

Owner | Think Accountants

'I have been working with 1300 INTECH for over 16 years as they have been the provider of IT support for our organisation, South East Volunteers (SEV). We are a non-profit organisation and as such money can be a bit on the tight side. 1300 INTECH have taken that into consideration and have provided us with first class service that we can afford.

I cannot recommend Emmanuel and his team at 1300 INTECH highly enough and I am extremely grateful for the service they have provided for us in the past and will continue to provide us into the future.'

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Shirlene S.

Manager | Southeast Volunteers

'Emmanuel and his team have been integral to BPD Community Victoria for several years now. Their support is consistently swift and professional, offering reassurance that help is always just an email or phone call away. Their patience and dedication are impressive, never making anyone feel inadequate. We're incredibly grateful for their unwavering assistance and commitment to our community’s operational well-being.'

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Julie O.

Manager | BPD Community Victoria

'We have had the pleasure of working with INTECH for over 10 years. They are a professional company that is always available to sort out all our IT issues immediately. Over the years we have worked with many of their specialists, and they all have been so friendly, knowledgeable, and helpful, they always find a solution to every issue we have had.

Their advice and help over the years have been invaluable and we can highly recommend them.'

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Sharon B.

Manager | Chess Ideas

'We have used INTECH for well over a decade and always feel supported by them. Whether by phone or email, they are quick to respond and resolve any issues. They look after our company from start to finish, from setting up of our technology, monitoring and maintenance, problem resolution, and advice. We are very grateful for the high level of service that INTECH provide to us.'

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Emily D.

CFO | Anchormark

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Frequently-Asked Questions (FAQ) About Our VoIP Services

VoIP stands for Voice over Internet Protocol. It's allows your business to make and receive calls over the internet instead of traditional phone lines. Is it better, though? Absolutely. VoIP is superior to traditional systems, offering businesses lower phone bills and greater flexibility with advanced call features.
The cost depends on factors like features, capabilities, and VoIP provider fees. However, VoIP remains more cost-effective than traditional business phone systems.
VoIP converts your voice into data packets and transmits them to the receiver. The beauty of this type of business phone system is that you can make unlimited calls anytime, anywhere, as long as you have an internet connection.
Yes! 1300 INTECH can seamlessly integrate your VoIP system with Microsoft Teams. Just mention this during our call, and we’ll ensure our IT experts handle the setup smoothly. We also offer 3CX and FreePBX.
Absolutely! Our VoIP phone service includes essential features like call holding, transferring, forwarding, and voicemail, making it perfect for managing high call volumes.
Yes, it is! A VoIP phone system is not only more affordable to install but also has lower overhead costs. Traditional phone systems rely on older technology, which can become expensive to maintain, especially for growing businesses. With VoIP, there are no such issues—repairs, updates, and installations are all handled by 1300 INTECH.

While you can manage your own VoIP system, it requires a robust IT infrastructure and expertise. Due to the complexity and technical demands, we recommend letting 1300 INTECH handle the deployment and maintenance of your VoIP phone systems. If you prefer to manage your own system, our IT Help Desk is always available to provide assistance.

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Get Started on Your VoIP Phone Service Today

Have some questions before switching over to a VoIP phone system? Reach out to us by clicking the button below. If you prefer a quicker response, call us at 1300-468-324. Our IT Help Desk will be happy to assist you.

 

       Free     No-Obligation    Friendly chat