Managed IT Services Melbourne

Getting professional, secure, and reliable email systems tailored for your small business is vital. We create efficient email solutions to ensure your communications are always protected and easy to manage.

Whether you’re a 5-seat micro business or a 50+ seat growing enterprise, we’ll set up and manage your emails perfectly so you can focus on running your business, without worrying about lost messages or security risks.

Our professional, business-grade email systems include:

• Robust spam and virus protection - Advanced spam and virus protection, keeping your inbox clean and safe
  
• Optional email encryption - Add an extra layer of security with encrypted email communication. 
  
• Branded email address - Custom domain emails (e.g., yourname@yourbusiness.com.au) to enhance your brand's professionalism.
  
• Seamless platform integration - Experience seamless integration with Microsoft 365, Google Workspace, and mobile devices.
  
• Email archiving and backup - Email archiving and backups prevent data loss, and (perhaps) meeting any compliance needs.

We will help you develop smart, scalable cloud solutions tailored especially for your small business operations.

We help you move to the cloud smoothly, manage your environment, and keep your data secure. Work from anywhere with confidence.

Our cloud services include:

• Cloud migration - Seamless transition from local servers or outdated systems to reliable cloud platforms like Microsoft Azure or Google Cloud.
  
• Secure cloud storage - Keep your files backed up and accessible with built-in redundancy and strong encryption.
  
• Scalable solutions - Easily adjust storage and computing power as your business grows.
  
• Remote access and collaboration - Empower your team to work from home, on the road, or between offices without skipping a beat.
  
• Data backup and recovery - Protect against data loss and downtime with Magic Backups®.

When remote help isn't enough, our expert technicians come to you — anywhere across Melbourne. 1300 INTECH delivers fast, reliable on-site IT support without the stress of hidden fees or travel charges.

Our onsite services are ideal for:

• Hardware issues – Printers, desktops, servers, routers—if it’s not working, we’ll fix it up.
  
• Network & wi-fi setup or troubleshooting – Get your team reliably connected with minimal downtime.
  
• New office setups or relocations – We handle the tech side so you can focus on business.
  
• System upgrade & installation – Smooth implementation of new hardware or software.
  
• Staff training – We can show your team how to use new systems or tools efficiently.

Our Helpdesk telephone support provides small businesses in Melbourne with fast, direct access to expert IT assistance, enabling quick resolution of technical issues. Speaking to a technician in real-time eliminates delays often associated with email or ticket-based systems, helping staff get back to work sooner and reducing costly downtime.

For businesses without in-house IT, telephone support offers peace of mind and a reliable point of contact, ensuring expert help is always just a phone call away.

Our remote work services include:

• Cloud-based access -  Connect to files, apps, and systems from anywhere using Microsoft 365, Google Workspace, or secure remote desktop tools.
• VPN and secure connections - Protect data and communications across remote networks.
• Device setup and management - We configure laptops, tablets, and mobile phones so your team stays productive and protected.
• Collaboration tools - Set up video conferencing, file sharing, chat, and project management apps that keep your team connected and efficient.
• Ongoing support and training - Friendly, local support to help staff get comfortable with remote tools and troubleshoot any issues quickly.

Your small business operations rely on a strong, secure, and stable network - it is the backbone of your business. 1300 INTECH ensures it stays that way.

Whether you're a real estate agent, not-for-profit organisation, or professional services company, we work hard to provide a computer network that minimises downtime and maximises speed, improving operational productivity and efficiency every day.

Our Melbourne-based team will review and re-configure your network in the first instance, then monitor and manage it around the clock to ensure it’s always performing at its best.

What We Offer:

• Professional network design & setup – Tailored to your business size and needs.
  
• 24/7 monitoring – We keep an eye on your network performance, uptime, and security at all times.
  
• Real-time alerts & rapid response – We fix issues before they impact your business.
  
• Wi-fi optimisation – Ensure strong coverage and consistent speed across your entire workspace.
  
• Firewall & security configuration – Protect your data and users from online threats.
  
• Ongoing maintenance & support – No need to worry about updates or technical hiccups. 1300 INTECH has it covered.

Choosing the right technology for your business can be overwhelming. Let 1300 INTECH take the guesswork out of it. We provide expert advice and sourcing for hardware, software, and licensing that aligns with your goals, supports your operations, and fits your budget.

We help small businesses all across Melbourne with:

• Hardware procurement – We recommend and supply reliable, business-grade equipment. Desktops, laptops, servers, printers, networking gear.
  
• Software selection – Get the right tools for productivity, security, communication, or industry-specific needs (like accounting, design, or CRM software).
  
• Licensing made easy – We manage Microsoft 365, antivirus, backup, and other licenses so you stay compliant while avoiding overpaying.
  
• Budget-friendly options – Whether you're just starting or scaling up, we find the best tech solutions within your budget.
  
• Future-proof planning – Our guidance supports your long-term growth, so you invest in systems that can grow with your business.

Cybercriminals are focusing on small businesses in Melbourne and all around the world, because their security posture is often weak.

1300 INTECH can help harden your defences with advanced, yet easy-to-manage cybersecurity solutions to protect your systems, data, and reputation, while ensuring you meet important compliance standards.

With our Melbourne-based team on your side, you’ll have peace of mind knowing your business is secure, compliant, and protected from all kinds of cyber threats swirling around the internet each day.

Our services include:

• Firewall & endpoint protection – Keep all your devices and network secure from viruses, malware, and hackers.
• Email & web filtering – Block dangerous links and phishing attempts before they reach your team.
• Multi-Factor Authentication (MFA) – Add extra layers of protection to logins and sensitive data.

• Data encryption & Magic Backups® – Protect and recover your mission-critical PCs and information in the event of a cyber incident or disaster.
• Security audits & risk assessments – Identify vulnerabilities before cybercriminals do.
• Compliance support – Ensure your business meets industry-specific requirements like the Australian Privacy Act, PCI-DSS, or ISO standards.

Increase your team’s productivity with Microsoft 365—fully set up, managed, and supported by local IT experts who specialise in meeting the needs of small businesses across Melbourne.

Whether you're starting fresh or already using Microsoft 365, we ensure everything runs smoothly from day one. Your team will work smarter and better — anytime, anywhere, and importantly, on any device.

Our Microsoft 365 services include:

• Seamless setup & migration – Move your email, documents, and apps to the cloud without downtime or data loss.
• User management – Add or remove users, set permissions, and manage access with ease.
• Ongoing support & troubleshooting – Quick, friendly help whenever you run into issues with Outlook, Teams, OneDrive, or any other app.
• Productivity training – We help your team get the most out of Microsoft tools like Word, Excel, SharePoint, and Teams.
• Security configuration – Enable multi-factor authentication, data protection policies, and compliance tools to safeguard your business.