Managed IT Services - Keeping Your PC's Up-to-Date Automatically
Whilst Monitoring and Managing Performance and Faults
Why Managed IT Services Are Good For Business
Why Managed IT Services from 1300 INTECH
Experienced
With over two decades of experience, we have the skillset needed to provide fast, reliable and effective IT solutions. We've provided tens of thousands of hours of PC consulting, network consulting, and IT Managed Services to business owners since 2003.
Tailored
Every client's slightly different, and we will tailor a Managed IT Services package that suits you perfectly. Start with a Base package, with add-ons you want, or simply pick and choose the elements that work for you. The right advice helps you make the best decisions.
Focused
We've learnt a lot about helping Clients over the past 20+ years and many of them have been with us for many of those years. Speak directly to one of our directors — Emmanuel or Alan - to find out more, and answer any questions, about 1300 INTECH and our IT Managed Services. They understand Small Business, and the benefits that finely crafted IT Support delivers.
Efficient
1300 INTECH doesn’t oversell. We prioritise cost containment, whilst ensuring great outcomes. Your entire Computer Network will run smoothly, whether it incorporates Windows PCs, Microsoft Products, Apple devices, Cloud solutions, Magic Backups, or more. We'll help you find the right mix for perfect results, billed efficiently in a single monthly invoice.
WHAT OUR CUSTOMERS SAY ABOUT US
Mark Simcocks - Healthways
"All the INTECH staff have been knowledgeable about what they are doing, easy to communicate and work with, and diligent in their follow-up."
CEO - National Not-for-Profit
"It is extremely rare to find services that are of the calibre of InTech. They have old fashioned integrity, care and concern for their customers and professionalism, along with providing the latest platforms and IT solutions."
Pam B. - Transport
"The follow up calls and reassurance from them is outstanding - no job is too small either, and I can say the last 10 years with them has been amazing."
Anna E. - Professional Services
"Since engaging 1300 INTECH to assist with our IT needs, the service they have provided has been exceptional. The team is always very responsive, reliable and willing to assist with all matters, big and small."
Dirk W. - EnviroCare
"In the increasingly technical world in which we live and operate it is very comforting to know that we have such experts a mere phone call away, leaving us to fully concentrate on what we do best."
Lynda R. - Plumbing
"Although 1300 INTECH is not often called upon, when they are, their assistance, communication and customer service is much appreciated."
Paul R. - Think Accountants
"What sets 1300 INTECH apart, is not just their technical expertise, but also their dedication to understanding our specific needs as an accounting firm. They tailor their solutions to optimize our efficiency and security, allowing us to focus on serving our clients with confidence."
Shirlene S. - South East Volunteers
"INTECH took SEV from an organisation with only 2 email addresses to what we are today, with the latest technology (MS Teams phones, WIFI, Remote Working Spaces, VPN) and ensures that we are cybersafe at all times. "
Julie O. - BPD Community Victoria
"Their patience and dedication are impressive, never making anyone feel inadequate."
Sharon B. - Chess Ideas
"I can call and in no time they are on board helping us. They have access to work online with all our computers, which enables them to fix the problems remotely. This has been a huge advantage for us as we all work in different locations."
Emily D. - Anchormark
"We have used INTECH for well over a decade and always feel supported by them. Whether by phone or email, they are quick to respond and resolve any issues."
James S. - CSC Civil
"Their advice has been invaluable in setting up a tailored, cost effective and secure system for our business’s specific needs."
Trish H. - Eastern Underground
"I have been dealing with 1300 INTECH for over 10 years for both my personal and business IT requirements and have never had any issues."
Ian A. - Retired Business Owner
"They are responsive, thoughtful problem solvers who bring an expertise to the issue that I appreciate."
Heather P. – Densal
"Their expert team ensures our systems run smoothly and prioritises safeguarding our valuable data through robust backup solutions."
Adele S. – Zerella Group
"The technicians at 1300 INTECH always provide unmatched customer service and we would highly recommend using them."
Emily H. – Orana Neighbourhood House
"Emmanuel and the team have shown expertise in installing equipment and seamlessly integrating our systems into a new website and email platform."
Jeanette C. – Home User
"Brad has done a sterling job this afternoon, on analysis, technical ‘fixing’ and training for me, in very clear and concise terms."
Sue T. – Percheron Tx
"We had no idea what to do when ‘Cryptolocker’ infected one of our computers a few Friday’s ago. But a single call to our IT Support Group, 1300 INTECH, was all it took to get the ball rolling to fix our problem."
OUR BASE PACKAGES
Pick a Base Package that suits your needs and we'll work together to make it happen for you and your business. In no time at all, you can get back to business while we bring your IT infrastructure under control using years of proven expertise and automated processes.
ECONOMY Managed IT Services
Providing all the essential maintenance functions to keep your computer network in tip-top condition, including:
- Managed Premium Antivirus
- Patch Management for Microsoft OS (Critical, Security, Service Packs and Drivers & Tools)
- 3rd Party Patch Management for over 20 Common Applications, including Adobe
- Monthly Workstation/Laptop maintenance, including Disk Management and System File Cleanups
- Continuous Monitoring (24/7) & Management by our technical team
- Remote Access function, so we can help you remotely
- BONUS: 15mins FREE IT Help Desk Support per month
STANDARD Managed IT Services
ECONOMY Package, plus Microsoft Licensing, and HUGE Cybersecurity uplift, including Firewall & Staff Training:
- M365 Backup (Sharepoint, OneDrive, Teams, Email)
- Firewall Management (to lockdown network access)
- Web Content Control (to minimise time-wasting internet activity)
- Offsite Email Spam Filtering
- Fortnightly managed Cybersecurity Training modules (10 mins) for ALL staff, and Phishing trials, too.
- Centralised Company Policy Control, including Register maintenance, electronic signatures and revision control
- BONUS: 30mins FREE IT Help Desk Support per month
PREMIUM Managed IT Services
STANDARD Package, plus Enhanced Cybersecurity features, Gold-standard Breach protection and unlimited Labour:
- Mobile Phone Security, including Antivirus and Application Control
- Dark Web Monitoring
- DNS Web filtering
- Company Documentation Vault (so Staff can securely access important details)
- Company IT Asset Register (includes ALL Computer configurations and installed Software)
- 24/7 Ransomware Protection & Remediation by Sophos Cybersecurity Experts around the world, springing into action to isolate and remediate within moments of any breach.
- BONUS: Unlimited FREE expert IT Help Desk Support and Onsite visits as required, so queries are answered quickly
Trust Us with Your Managed IT Service
Experience
We bring decades of industry experience to the table. We’ve been around the IT block and back, honing our expertise to deliver top-class, personalised, Managed IT Services that align with your business needs.
Dedicated Team
Our technical team is more than just a bunch of tech enthusiasts. We’ve got a committed team of technicians and support staff ready to jump in for you with expert, timely, and reliable service that will keep your IT systems secure and running smoothly.
Customised Solutions
We recognise your business’s uniqueness; there’s none other like you. That’s why we offer solutions crafted to tackle your specific IT challenges, ensuring your performance goals aren’t just met, but exceeded.
Your new IT Managed Services start with a call
You've been thinking about a change in IT Support, because your current arrangements just aren't working. Well, there IS a better way, and it's us, 1300 INTECH. Turn to our IT Managed Services today and experience the smooth IT operations that your business needs to succeed.
Contact Us
One of our Directors will help you to understand what we can offer to help achieve your business goals.